General policies

Privacy Policy – The Annexe Yew Tree Cottage

Reason for personal information:

We are committed to protecting the privacy and security of your personal data and only use this information to provide the services that you have requested from us. We need to fulfil our contractual obligations to our guests and potential guests.  We process personal information to enable us to maintain our accounts and records.

Our privacy procedures have been implemented to comply with GDPR which has been effective from May 25, 2018.  For this purpose Marie-France Perkins is the Data Controller.

For bookings made through OTA such as Trip Advisor (Holiday Letting & Flipkey), Airbnb, you will need to refer to their privacy policy

How we collect data: 

We have access to your data once you book direct through our website (Freetobook).  We also collect data when you contact us by phone, email, text or Social Media.

We have access to data once you have paid on line via Swipe

We may collect data when you contact us to make an enquiry by phone, email, text or otherwise.

What do we collect: 

We collect information relevant to the following purposes: this include personal details supplied by our guests or potential guests which include name, address, email address and telephone number, number of people in the party and their names and any information which may be relevant to the holiday such as physical or health details.

With regard to data collected by others mentioned above, please refer to the relevant companies own privacy policy.

How we use your data: 

We use your data to enable us to communicate with our guests with a means of renting and paying for holiday accommodation, to answer any query about the accommodation and provide information regarding arrival, departure and any information for the holiday.

We use your data to send the occasional newsletter and special offers via emails using MailChimp or Madmimi.  In order to achieve this, we manage a list of names and email addresses.  This will be on the list after clear consent by way of opting in box on the contract that we sent with the booking.

We use your data to fulfil our legal obligations.

All the data that you submit will not be disclosed to a third party unless we are obliged or permitted to do so.

How long do we store your data: We retain data for tax and legal purposes for seven years.

Security of personal data and information: We take appropriate and proportionate measures to secure your personal information and data and to protect it against unlawful use and/or accidental loss. Access to data held by us is limited to the data controller

Your rights: You have a right to require that we provide you with any personal data we hold about you and have it amended or deleted. Please contact us by email if you wish to do so.

 

Our Cookies Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them below:

If this website is using an online booking service to enable online bookings we may use cookies provided by our online booking service

To enable us to monitor the usage of our website and the success of our marketing, we may use Google Analytics, Jetpack Stats or Statcounter which uses a variety of cookies. These are used to track visitors and collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

If you would like to see a full up-to-date list of all cookies used by our website, you can use the following cookie-checking website http://sitebeam.net/cookielaw/test-your-compliance/ (other cookie-checking websites are available).

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

 

 

Competition Terms and Conditions

The promoter is Annexe Yew Tree Cottage

The competition is open to anyone 18 years or over except employees of Annexe Yew Tree Cottage and their close relatives and anyone otherwise connected with the organisation or judging of the competition.

There is no entry fee and no purchase necessary to enter this competition.

By entering this competition, an entrant indicates his/her agreement to be bound by these terms and conditions.

The route to entry for the competition is to like the post on our Facebook Page.

Any additional action (including sharing a post, commenting, watch party, tagging etc.) are done at the entrant’s discretion and do not impact the outcome of the giveaway.

We will not contact any entrant via Direct Message to say they have won the giveaway and ask for payment 

Please do not give any billing information via messenger on Facebook to anyone who might try and pass off as an employee of Annexe Yew Tree Cottage

We have the right sometimes to allow more than one entry per competition. We will notify you specifically in the post if this is the case

The closing date for entry will be stated in the post of the Facebook page. After this date, then no further entries to the competition will be permitted.

No responsibility can be accepted for entries not received for whatever reason.

The rules of the competition and how to enter are clearly stated in the Facebook post.

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The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.

The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

The prize will be stated in the Facebook Post.

The prize is as stated, and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability, and we reserve the right to substitute any prize with another of equivalent value without giving notice.

Winners will be chosen randomly via the software platform that we will share if anyone wants to know more.

A notification will notify the winner within 28 days of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

The promoter will notify the winner when and where the prize can be collected.

The promoter’s decision regarding all matters to do with the competition will be final, and no correspondence will be entered into.

By entering this competition, an entrant indicates his/her agreement to be bound by these terms and conditions.

The competition and these terms and conditions will be governed by law, and any disputes will be subject to the exclusive jurisdiction of the courts.

The winner agrees to use his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent. For our full privacy policy, request a copy.

The winner’s name will be available on our Facebook page

Entry into the competition will be deemed as acceptance of these terms and conditions.

This promotion is in no way sponsored, endorsed, administered by, or associated with, Facebook, Twitter, or any other Social Network. You provide your information to {{business name}} and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found on our website.

 

 

 

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