No quibble refund or change of dates due to  Covid for 2021

To confirm your rental a deposit is payable upon returning our contract, representing 25% of the total cost. The balance is payable 4 weeks before arrival. The return of a 25% booking deposit and booking form constitutes an acceptance of our Terms and Conditions
A payment of 100 pounds will be required with the final payment against any breakages or damage. Your security/damages deposit will be refunded to you promptly within 2 – 3 days of the end of your holiday following inspection of the property.
The rental may be cancelled up to one month before.
1. Your final payment plus damages/security deposit is due 4 weeks before the start of your holiday. We will send you a reminder email a week before your balance is payable and a final reminder on the due date. If payment is not made by the due date or you do not contact us, your holiday dates will be re-advertised as a cancellation

2. If you cancel your holiday after payment of your booking deposit but prior to your final balance, there is an administration and re-marketing charge of £30.00. Once the dates of a booking have been confirmed to you in writing or by email they can only be changed with our agreement and may incur an administration charge.

3. You must keep and leave the Property and the furnishings, kitchen equipment, crockery, glasses, bedding and towels both clean and in good condition. You will be responsible for any breakages. Any damage or any extra cleaning required or if the property is left dirty, will be charged against your security/damages deposit. In the event of damage exceeding your damages/security deposit, you may still be liable.

4. You agree neither to cause any damage to the walls, doors or windows of the Property nor to do anything that may be reasonably considered to cause a nuisance or annoyance to us or neighbouring properties.

5. You must take all necessary steps to safeguard your personal property. No liability to you is accepted in respect of damage to or loss of such property, except where the damage or loss is caused by our negligence.

6. We strongly advise you to take travel insurance (including cancellation, flight delays, loss and damage to baggage and other property) and health insurance (including evacuation and repatriation coverage).

7. No-one other than those named on the booking form may sleep at The Annexe Yew Tree Cottage.We cannot allow more people to stay in the Property than expressly authorised, nor can you significantly change the makeup of the party during your stay in the Property. If you do so, we can refuse to hand over the Property to you, or can require you to leave it. We will treat any of these circumstances as a cancellation of the booking by you. You may invite friends to visit but the number of people overnight in the property must not exceed two. This is a requirement of our insurance and fire regulations.

8. We reserve the right for us or any representative of ours to access at any reasonable time during your stay for the purpose of essential repairs. We may cancel bookings if the property becomes unavailable for reasons beyond our reasonable control including, but not limited to: flooding, fire, significant damage, failure of utility services or weather damage. In this event we will refund in full any sums you have paid.

9. The Annexe Yew Tree Cottage is available for occupation after 4 p.m. on the first day of your holiday and must be vacated by 10 a.m. on the last day.

10. If you commit a serious breach of our terms and conditions, we have the right to terminate your booking and if you are already at the property we may require you to leave.

11. If we are concerned that guests are breaching our terms and conditions, we will enter and inspect the property at any time.

12. The Annexe Yew Tree Cottage is a non-smoking non–vaping property.

14. The Internet is provided free of charge. Whilst every effort is made to ensure continuity of service, we cannot be held responsible for disconnection.

15. We reserve the right to decline a booking or impose additional security deposit fees.

16. Animals are not accepted at Yew Tree Cottage.